At Wepoint, we help insurance leaders modernize their operations, accelerate innovation, and embed technology across every stage of their value chain, from distribution and underwriting to claims management and customer experience.
Our approach combines deep industry expertise with strong technological know-how, allowing us to act as a true transformation partner for insurance institutions.
Our Value Proposition
Health and Social Protection
An aging population, the rise of chronic diseases, and recent health crises are redefining citizens’ needs and the ability of systems to respond.
Wepoint helps insurers and social protection organizations adapt their models to deliver accessible, sustainable, and human-centred services.
Savings and Retirement
The savings and retirement market is rapidly evolving due to demographic shifts, changing customer expectations, and the growing importance of sustainable finance. Institutions must offer flexible, transparent, and digital solutions to support individuals and businesses in their financial planning.
Wepoint helps industry players design and distribute savings and retirement products tailored to the Canadian market, modernize their platforms, and optimize their processes through data, automation, and customer-centric innovation.
Property, Casualty, and Liability Insurance
Emerging climate, cyber, and technological risks are forcing insurers to rethink their offerings and strengthen their approach to prevention.
Wepoint supports this transformation through AI, automation, and digital innovation — enabling seamless customer experiences and more agile business models.
Examples of Projects Delivered
Operational Strategy
- Defined the strategic roadmap for the Individual Retirement Savings business unit of a financial services group.
- Designed and implemented the digital transformation roadmap for the life insurance division of an integrated banking and insurance group.
- Repositioned a mutual social protection organization to strengthen its competitiveness in a changing market landscape.
- Adapted the operational model of a public sector insurer to align with the Complementary Social Protection (PSC) reform.
Product Launch
- Supported the renewal and modernization of product offerings for a leading insurance provider.
- Assisted the marketing department of a social protection institution in designing and launching new service offerings, including absenteeism management and senior-focused products.
Distribution
- Developed a new strategic vision for the agency model of a property and casualty insurance provider.
- Led the scoping and planning for a complete redesign of the client portal to enhance the digital customer experience.
Operational Excellence
- Optimized the operating model of a mutual social protection organization, improving governance and efficiency.
- Improved end-to-end operational performance across front office, back office, claims, and support functions, identifying key performance drivers and process improvement opportunities.
Regulatory Audit & Compliance
- Implemented a supervision framework for operational controls embedded in business processes.
- Identified, updated, and catalogued operational risks for a group social protection provider.
- Enhanced the internal audit methodology of an insurer’s Audit Department (LMAI), strengthening compliance oversight.
Actuarial Services
- Providing access to advanced technological tools to streamline actuarial processes and enable teams to focus on high–value-added activities.
Contacts
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Thomas Ciulla
Partner