Our offerings
Business Strategy
Define your organization’s vision and objectives to achieve growth and sustainable performance.
Transformation Design
Develop human, technological, and sustainable experiences to accelerate change.
Roadmap
Translate vision into execution by defining your target and the path to reach it.
Operational Excellence
Optimize key processes to enhance performance, resilience, and agility.
UX Design and Research
Support transformation through end-to-end design—from strategy to operations.
Change Management
Help people grow and adapt to change in transformation contexts.
Case Studies
Challenge
In a context of organizational change and extended teleworking, the client aimed to redefine the employee experience and adapt its work model.
Solution
We co-designed and deployed a transformation program focused on employee experience, including cross-functional governance (HR-IT-Real Estate), training on Microsoft collaboration tools, and change champion teams to drive adoption.
Result
The bank launched its Future of Work program with a personalized approach, co-created deliverables, and an employee experience aligned with new strategic directions.
Problem
High abandonment rates on the ordering platform were impacting sales and satisfaction.
Solution
We conducted UX research (interviews, usability tests), identified friction points, and redesigned the interface to simplify the purchasing journey.
Result
Conversion rates increased by 30%, customer service calls dropped, and user satisfaction improved significantly.
Challenge
The client needed to prepare for a shift in project and expert service management tools.
Solution
We supported a cross-functional team of internal and external experts in preparing for the transformation and its impact.
Result
Employees and suppliers were ready to adopt new tools and processes.
Problem
Teams used inconsistent methodologies, creating gaps and complexity in project execution.
Solution
We standardized processes using best practices and centralized governance, deployed specialized tools, and introduced dashboards for real-time monitoring.
Result
Methodologies were harmonized, communication improved, and project success rates increased.
Contacts
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Patrick Mousseau
Partner