Salesforce Partner
Orchestrating Customer Relationships, Data, and AI with Salesforce
Wepoint helps organizations leverage Salesforce to unify their data, automate business processes, and deploy AI agents grounded in their operational realities. By combining CRM, data, and artificial intelligence within a single integrated platform, our partnership with Salesforce enables more personalized experiences, smoother operations, and scalable, governed AI environments.
Key Numbers
- 2013 Beginning of the Salesforce partnership
- 150+ Salesforce certifications
Our Expertise
Customer Data Unification
We centralize data from multiple channels and systems to create a unified customer view, providing the foundation for personalized experiences, process automation, and AI-driven initiatives.
Business Process Automation
We optimize and automate business processes using Salesforce solutions to streamline workflows across sales, customer service, and operations teams while reducing repetitive tasks and operational friction.
Personalized Experiences at Scale
We design personalized journeys and experiences by leveraging Salesforce CRM, data, and AI capabilities to deliver relevant interactions across every channel and touchpoint.
Governed AI Agent Deployment
We design and operate AI agents with Agentforce to automate selected operations and support business teams with reliable, auditable agents connected to the organization’s real operational data.
Education Environment Transformation
We help organizations in the education sector modernize their processes, improve constituent relationship management, and unlock the value of their data through Salesforce Education Cloud industry solutions.
Wepoint x Salesforce
The partnership between Wepoint and Salesforce helps organizations address their transformation challenges in the age of artificial intelligence by combining CRM, data, and AI within a single integrated platform.
Our teams support the entire Salesforce project lifecycle, from strategy definition to operational deployment and ongoing solution management. This approach combines the power of the Salesforce platform with a deep understanding of our clients’ business and industry-specific challenges.
Wepoint also leverages Salesforce’s AI and agentic capabilities to integrate intelligent agents directly into business processes and operations. Our approach focuses on practical, governed, and value-driven use cases to accelerate adoption and maximize the business impact of AI initiatives.
Salesforce Select Partner
Wepoint teams are certified across Salesforce’s core clouds, including Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud, as well as industry-specific solutions such as Education Cloud.
FAQ
Salesforce enables organizations to centralize customer data, automate business processes, and personalize interactions through a platform that combines CRM, data, and artificial intelligence. Salesforce solutions help improve operational efficiency and customer experience at scale.
Agentforce is Salesforce’s agentic platform for designing and deploying AI agents integrated into business processes. These agents can support teams, automate selected tasks, and leverage operational business data within a governed and secure framework.
Salesforce Data Cloud enables organizations to unify data from multiple systems to create a consolidated customer view. This approach supports personalized experiences, process automation, and the development of AI use cases.
Wepoint supports organizations throughout the entire Salesforce project lifecycle, including CRM strategy, solution deployment, process automation, artificial intelligence integration, change management, and operational support.
AI agents help automate selected operations, support teams, and accelerate request handling while improving the use of business data. When integrated into an organization’s real-world processes, these agents contribute to greater operational efficiency and improved service quality.
Contact
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Audren Joyeux
Salesforce Expert & Solutions Architect